Reliable connections between systems

Make the connection. Plan for what happens after.

An enterprise customer needs your product to connect to their ERP, identity provider, or data platform. Work through what the connection must do, who owns the data, and how the team will recover when something fails—before committing to an implementation plan.

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Starting at $2,500

A scoped architecture engagement. Pricing depends on the systems involved, the decisions to resolve, and the documentation or implementation support required.

IS THIS THE RIGHT FIT?

The connection is a business decision.

  • SaaS companies connecting to an enterprise customer’s ERP, identity provider, or data platform.
  • Businesses joining operational systems that disagree about data ownership or synchronization.
  • Engineering teams that need an experienced review before committing to an integration design.
SITUATIONS I CAN HELP WITH
01

A customer has asked for SAP, SSO, SCIM, accounting, or data-platform connectivity and the requirements extend beyond an API endpoint.

02

Existing integrations duplicate records, drift out of sync, or fail without a clear recovery path.

03

Your team needs to choose between direct connections, middleware, webhooks, scheduled transfers, and asynchronous processing.

WHAT YOU LEAVE WITH

A design your team can build.

A shared integration design with explicit ownership, data flows, security boundaries, and operating expectations, plus a clear path into implementation.

Ownership and data contracts

Receive a field-mapping and ownership table: which system creates a value, which can change it, how identifiers match, and what happens when records are corrected or removed.

Architecture and security boundaries

Receive a system and data-flow diagram, an access model, and a decision record explaining the selected connection pattern and the alternatives considered.

Reliability by design

Receive a failure-and-recovery matrix covering duplicate messages, invalid data, outages, replay, and reconciliation. Make it clear which failures retry automatically and which need a person.

An operating and delivery plan

Receive a staged delivery plan with dependencies, acceptance scenarios, monitoring, and support ownership. Review it with the team and other technical parties included in the scope.

THE ENGAGEMENT

A clear process.
Shared expectations.

01

Follow the business process

Understand what the integration needs to accomplish, who owns each system, and which commercial and technical constraints shape the work.

02

Resolve the hard decisions

Work through ownership, contracts, security, timing, and failure scenarios. Document the chosen architecture and the reasons behind it.

03

Prepare the handoff

Review the design with the people building and operating it. Agree on a delivery sequence and identify dependencies that need another party’s input.

SCOPE & BOUNDARIES

Know what
you’re engaging.

The starting engagement covers agreed architecture work. Connector development, third-party licensing, vendor changes, production support, and ongoing operation are not automatically included. Implementation or senior engineering support can be scoped separately.

Can you help with an integration that already exists?

Yes. We can focus on a specific reliability or architecture problem, inspect the existing flows, and define a more workable approach. The scope depends on the systems and evidence available.

Does every integration need middleware?

No. The right pattern depends on ownership, transformation, volume, latency, security, and the team that will operate it. A direct API connection, managed service, or scheduled file exchange may each be appropriate in different circumstances.

Will you work with our customer or their implementation partner?

Yes, when that collaboration is included in the scope. Clarifying responsibilities and constraints with the other technical parties is often an important part of reaching a useful design.

WORKING TOGETHER

A handoff the other teams can work from.

The output should help you agree a commitment with your customer and give engineering a design it can estimate, build, test, and support.

Start with one business workflow

For example: a new enterprise customer needs identity provisioning, an ERP supplies project records, or a partner system sends operational updates. Name the first useful scope and the parties who must contribute.

Resolve responsibilities

Separate authoritative source data from local application decisions. Record who owns mapping, credentials, customer configuration, corrections, and support.

Test the awkward cases on paper

Walk through late messages, duplicate records, changed identifiers, departed users, invalid inputs, and outages. Turn those decisions into acceptance scenarios before implementation begins.

Choose the implementation path

Your team or development partner can build from the agreed handoff. Senior implementation support can be scoped separately, including any collaboration required with the customer or their vendor.

A DECISION IN PRACTICE

Data imports that respect local decisions

Defining record matching and local overrides so repeated imports could update shared data while preserving project-level choices.

Read the implementation example
SEE THE WORK

Useful before
we speak.

Open a sample or planning tool. No signup required.

Worksheet

Enterprise integration scoping worksheet

A practical brief for agreeing data ownership, access, delivery dependencies, failure handling, and acceptance before an integration is estimated.

Open resource
A DIRECT CONVERSATION

Have a technology decision
you need to get right?

Tell me what’s happening. I’ll let you know whether I can help
and how I’d approach the next step.

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